1. Our Quality Commitment

At SURGI GENIUS, we manufacture surgical, dental, beauty, and veterinary instruments to the highest international standards. Every product undergoes strict quality checks before dispatch.

2. Warranty Coverage

All instruments are covered under a 12-month warranty from the date of purchase against manufacturing defects in material or workmanship.

3. Exclusions

The warranty does not cover:

• Damage caused by misuse, accidents, or negligence.
• Normal wear and tear due to regular use.
• Unauthorized modifications or repairs.

4. Warranty Claim Process

To claim warranty, customers must provide proof of purchase and photographs of the defective product. After inspection, we will repair, replace, or refund as appropriate.

5. Customer Responsibility

Customers are responsible for shipping costs when returning items for warranty claims unless otherwise agreed.

6. Contact Us

For warranty claims or inquiries, contact:

SURGI GENIUS
Email: info@surgigeniusint.com
Phone: +92 320 5287006