Shipping & Delivery Policy
Effective date: October 2, 2025
1. Overview
At SURGI GENIUS, we are committed to delivering surgical, dental, beauty, and veterinary instruments worldwide with care and efficiency. This policy explains our shipping timelines, charges, and customer responsibilities.
2. Delivery Timelines
We process orders as quickly as possible while ensuring strict quality standards:
- Bulk Orders: 15–20 business days.
- Single Item Orders: 15–20 business days.
3. Shipping Charges
Shipping costs depend on destination, weight, and order size. Customers must contact us before confirming orders to receive an accurate shipping quote. We provide a clear breakdown of costs for transparency.
4. International Shipping
We proudly serve customers worldwide. Customs duties, taxes, and import fees charged by the destination country are the buyer’s responsibility.
5. Order Tracking
Once your order is dispatched, tracking details will be provided where applicable so you can monitor delivery progress.
6. Customer Support
For inquiries about shipping charges, delivery timelines, or order status, contact our support team:
SURGI GENIUS
Email: info@surgigeniusint.com
Phone: +92 320 5287006
Address: Gulshan Iqbal Park, Pasrur Road, Sialkot, Pakistan 51310
